Return Guidelines

RETURN POLICY

  • You have up to 14 days upon receiving shipment to return items purchased on uk.stussy.com.
  • Orders must be returned through our Returns Portal. Ensure you keep a copy of your return receipt from Royal Mail as proof of postage.
  • Returned item(s) must be in new and unused condition with the original tags still attached.
  • Underwear, swimwear and fragrances are non-returnable due to our hygiene policy.
  • Once we receive and inspect your returned order, we will process a refund to your original payment method.
  • Shipping charges, as well as customs duties and taxes, are non-refundable.
  • We do not accept returns or exchanges for Stüssy products not purchased from uk.stussy.com.
  • Combined returns are not accepted; for assistance, please contact us at support@stussy.co.uk.

DISCLAIMER
Frequent returns or unusual patterns/activity will be flagged in our system. If we notice that our return policy is being abused, we may cancel or refuse future orders and cancellation requests. Please review our Terms of Use.

RETURN INSTRUCTIONS

  • Visit our self-service Returns Portal HERE.
  • Return Label Fee – £‌6
  • The return label fee will be deducted from your refund.

EXCHANGES
uk.stussy.com does not offer exchanges. We ask that you return the product for a full refund and place a new order for the preferred item(s).